Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 2 - 6 weeks
  • Europe : 5 - 14 business days
  • Australia, New Zealand and Oceania : 2 - 6 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Gift wrapping and packaging

All jewellery is shipped gift wrapped, if you are ordering more than one piece I will put them in the same box unless you request separate boxes for each piece.

Sizing details

All sizes are stated in the listings for each item, all rings are made to order in your required size. Please don´t guess your ring size as I charge a resizing fee of 10 euros per ring.

Custom and personalized orders

I am happy to resize rings if needed but I cannot accept the return of rings due to them being custom sized. Ring sizers are available in my shop if needed. Please don´t guess your ring size as I charge a resizing fee of 10 euros per ring.

When will my order ship?

As I work full time and my Etsy shop part time, I have a general turn around time of 5-7 business days to give me that extra bit of time to complete your order.

Legal imprint