The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
All jewellery is shipped gift wrapped, if you are ordering more than one piece I will put them in the same box unless you request separate boxes for each piece.
All sizes are stated in the listings for each item, all rings are made to order in your required size. Please don´t guess your ring size as I charge a resizing fee of 10 euros per ring.
I am happy to resize rings if needed but I cannot accept the return of rings due to them being custom sized. Ring sizers are available in my shop if needed. Please don´t guess your ring size as I charge a resizing fee of 10 euros per ring.
As I work full time and my Etsy shop part time, I have a general turn around time of 5-7 business days to give me that extra bit of time to complete your order.